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Director, IT PMO – Segments
HumanaDirector of IT PMO leading centralized program management across Insurance and Digital sectors. Identifying resources, managing risks, and overseeing project delivery with a large team.
Posted 7/1/2026full-timeFlorida, Kentucky, North Carolina, Texas, Virginia • 🇺🇸 United StatesLead💰 $184,800 - $254,100 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in program management across diverse segments, including healthcare insurance and technology operations, while ensuring effective governance and execution practices. Proficient in delivering executive-level reporting and managing stakeholder partnerships to mitigate risks and enhance delivery performance.
Highest-signal resume keywords
Program Management LeadershipHealthcare Insurance ExperienceProject Management CertificationAgile/SAFe CertificationServiceNow Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk ManagementStakeholder ManagementCapacity ManagementFinancial OversightAI Initiative SupportArchitecture SupportInfrastructure SupportCloud SupportCybersecurity Support
Soft Skills
Team LeadershipCommunicationCollaborationProblem SolvingStakeholder Engagement
Tools & Technologies
ServiceNowJiraJira AlignADO
Certifications & Qualifications
Project Management CertificationAgile/SAFe Certification
Industry Keywords
MedicaidMedicareDigital GrowthCorporate GovernanceDelivery Performance
Tech Stack
Tools & technologiesCloudCyber SecurityServiceNow
About the role
Key responsibilities & impact- responsible for leading a centralized enterprise Program Management function across Insurance, CenterWell, Corporate, Digital and Growth
- reinforces standardization of delivery governance, tooling, and execution practices
- assembles and leads project teams, identifies appropriate resources needed
- actively manages stakeholder partnerships and mitigates risks
- provides oversight across domains, including: Insurance, CenterWell Military, Digital, Corporate, and Growth
- delivers executive-level reporting and visibility into capacity, financials, risks, dependencies, and delivery performance
- leads a large team of contractors and employees
Requirements
What you’ll need- Masters degree
- 8 + years of leadership experience in a medium to large corporate technical environment, with oversight across diverse segments including healthcare insurance, technology operations and clinical operations
- 4+ years leadership experience in a PMO
- Experience working with teams that support architecture, infrastructure, cloud, service, API, Storage, Cybersecurity
- 1+ years experience supporting AI initiatives
- Medicaid and Medicare experience
- Working knowledge of ServiceNow, Jira, Jira Align, ADO
- Project Management certification
- Agile/SAFe certification
Benefits
Comp & perks- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities