Case Manager

Humana

Case Manager providing care coordination and education for members enrolled in Medicaid, BadgerCare, and SSI. Conduct assessments and develop personalized care plans while promoting member engagement.

Posted 6/17/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $53,700 - $72,600 per yearWebsite

About the role

Key responsibilities & impact

Provide care coordination, support, and education to members enrolled Medicaid, BadgerCare, SSI
Conduct comprehensive Medicaid-required psychosocial and functional assessments
Develop, implement, coordinate, and monitor individualized, person‑centered care plans
Perform ongoing reassessments and care plan updates
Conduct required face‑to‑face visits with members in their homes or community settings
Coordinate and monitor Medicaid-covered services, and community-based resources
Document assessments, face‑to‑face visits, care plans, member interactions, and service coordination activities
Educate members on preventive health measures, wellness strategies, and care adherence
Build collaborative relationships with members, families, caregivers, providers, and community agencies
Collaborate with physicians, interdisciplinary care teams, and other healthcare professionals
Educate members and providers regarding Medicaid benefits, covered services, provider roles, and appropriate use of healthcare services

Requirements

What you’ll need

Bachelor's degree in health and human services field
2 or more years of experience in case management
Must have a private room with a locked door that can be used as a home office to ensure privacy while you work
License in health and human services field (CSW, LPC, LPC-IT, OT-A) preferred
Bilingual in English/Spanish preferred
Behavioral Health experience preferred
Experience working in a managed care organization preferred
Prior experience with Medicare & Medicaid recipients preferred

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

care coordinationpsychosocial assessmentsfunctional assessmentsindividualized care planscare plan updatesservice coordinationpreventive health measureswellness strategiescase managementbehavioral health

Soft Skills

collaborative relationshipscommunicationeducationinterpersonal skillsteam collaborationorganizational skillsmember engagementprovider collaborationcaregiver supportcommunity outreach

Certifications

Bachelor's degree in health and human servicesCSWLPCLPC-ITOT-A