Family Care Partnership Care Management Manager

Humana

Care Management Manager overseeing care management in the Family Care Partnership program. Leading a team of associates to improve lives in Wisconsin with Humana/iCare.

Posted 6/16/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $78,400 - $107,800 per yearWebsite

About the role

Key responsibilities & impact

Screen, interview, orient and establish dynamic and successful associates
Manage and evaluate the performance of associates assigned to their teams
Promote a collaborative team environment and positive work culture
Provide leadership and feedback to encourage professional development and associate retention
Convene team meetings to the Interdisciplinary Team (IDT) to provide case staffings and share information
Provide coaching to associates to meet member needs
Use established systems to monitor documentation to ensure quality and contract compliance
Communicate with program management about the challenges faced by the IDT and work with management to address these challenges
Work with FCP and iCare/Humana leadership to develop and implement programs to achieve identified metrics such as HEDIS elements and financial performance targets and other strategic projects as identified
Work with other departments to resolve case specific issues with the IDT
Collaborate with the FCP Learning and Development team to provide training to associates, ensuring they stay current with the Family Care Partnership model and other best practices or other program development plans
Collaborate with Program and Company Management to provide leadership to the IDT

Requirements

What you’ll need

Bachelor's Degree or Registered Nurse
Reside within the State of WI
Four (4) or more years of full time, professional experience
Two (2) or more years of people management/supervisory experience
1 year of experience in managed care, long term care programs, or in a health care field

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

performance evaluationcoachingdocumentation monitoringprogram developmentcase staffingmetrics achievementHEDIS elementsstrategic project implementationtraining provision

Soft Skills

leadershipcollaborationcommunicationteam managementprofessional developmentproblem-solvingpositive work cultureassociate retention

Certifications

Bachelor's DegreeRegistered Nurse