Manager, Intake – Governance

Humana

Manager, Intake & Governance at Humana designing and improving intake and governance processes. Leading cross-functional alignment and delivering insights for vendor management.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $94,900 - $130,500 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Design and orchestrate a standardized end-to-end intake process, partnering with stakeholders to translate demand into structured business cases and aligned vendor scoping, sequencing, and onboarding readiness
Define and manage end-to-end third-party lifecycle governance, including stage-gates, decision rights, and cross-functional alignment to ensure consistent, compliant execution
Lead a centralized, real-time view of the intake-to-value pipeline, ensuring data integrity and delivering executive-ready insights on portfolio performance, risks, and outcomes
Drive governance forums and act as the integrator across stakeholders to align intake commitments with vendor performance management and enterprise priorities
Deliver data-driven insights and reporting while leading continuous improvement efforts to eliminate inefficiencies and strengthen intake and governance processes

Requirements

What you’ll need

Bachelor's degree
7+ years of experience in vendor management, governance, operations, or process design
Experience owning an intake or lifecycle process
Experience designing operating models including decision rights, or RACI frameworks across cross-functional stakeholders
Strong financial and business case acumen, including the ability to evaluate ROI, value realization, and operating efficiency elements
Experience facilitating executive-level governance forums and translate complex inputs into high-quality deliverables
Advanced proficiency in Excel, PowerPoint, and visualization or workflow tools (e.g., Power BI, Tableau, Smartsheet)
Proven track record of building or operating stage-gate, demand management, or governance frameworks across a complex portfolio of vendors, suppliers, or initiatives
Will accommodate EST/CST work hours

Benefits

Comp & perks

Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off, company and personal holidays
Volunteer time off
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementgovernanceoperationsprocess designintake processoperating modelsdecision rightsRACI frameworksfinancial acumenbusiness case evaluation

Soft Skills

stakeholder managementdata-driven insightscontinuous improvementexecutive communicationcross-functional alignmentproblem-solvinganalytical thinkingleadershipcollaborationorganizational skills

Certifications

Bachelor's degree