Associate VP, Channel Sales Strategy

Humana

Associate VP of Channel Sales Strategy at Humana focused on developing multi-channel strategies for Medicare Advantage. Collaborating with leadership to enhance member experiences and drive sales efficiency.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $184,800 - $254,100 per yearWebsite

About the role

Key responsibilities & impact

Develop multi-channel consumer sales strategy : Design and implement distribution strategies that align with Humana’s Medicare Advantage growth objectives and long-term sustainability goals, particularly at the channel, agent and consumer level.
Increase NPV/LTVs: Find ways through enterprise mind-set to drive value through the sales organization and set customers up for success on their journey with Humana.
Internal Partnerships : Collaborate cross-functionally to work with channel leader Vice Presidents and their teams to co-create strategies and ensure alignment to annual and five-year plans.
Work also with other strategy teams, finance, marketing and others as needed.
Customer and Agent Experience : Champion initiatives to enhance the member, prospect and agent experience, leveraging feedback and analytics to improve customer satisfaction and retention throughout the distribution process.
Performance Management: Establish key performance indicators (KPIs), track progress, and report on outcomes, making data-driven recommendations for improvement.
Innovation : Find new ways of working and ideas to drive sales, value and/or efficiency.

Requirements

What you’ll need

8 or more years of progressive leadership experience and driving results in a complex organization.
Excellent organization, customer service, relationship management, self-motivation, planning, interpersonal, problem-solving, and verbal/written communication skills.
Demonstrated commitment to cultivating business relationships (internally/externally) while leading and inspiring a team to achieve agreed-upon results.
Ability to execute work to goals and end dates, demonstrating a sense of urgency around problems.
Track record to develop strategy, set and meet established targets and effectively manage programs.
Demonstrated ability to develop, recruit and retain top talent across all teams.
Ability to synthesize complex information and communicate it to a wide variety of audiences including internal and external business partners.
Experience supporting alternate distribution channels, influencing direction to support nontraditional growth.
Experience working with and supporting senior leadership to achieve strategic goals across the segment or enterprise wide.
Executive level presence (written and verbal), strong analytical skills, and attention to detail.
Commitment to delivering exceptional customer service.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

performance managementkey performance indicatorsdata-driven recommendationssales strategy developmentcustomer satisfaction improvementanalyticsrelationship managementstrategy executionprogram managementcomplex information synthesis

Soft Skills

organizationcustomer serviceself-motivationplanninginterpersonal skillsproblem-solvingverbal communicationwritten communicationteam leadershipexecutive presence