Senior Configuration Analyst

Humana

Senior Configuration Analyst supporting MyChart solutions for enhancing patient experience through configuration, testing, and implementation. Collaborating with stakeholders for scalable digital healthcare capabilities.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $97,900 - $133,500 per yearWebsite

About the role

Key responsibilities & impact

Support the configuration, testing, and implementation of MyChart solutions that enhance the member and patient experience
Partner closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities
Configure and maintain MyChart workflows including Care Companion, video visits, and campaigns
Gather and translate business and clinical requirements into configuration specifications
Facilitate design sessions to support compliant and user-focused digital experiences
Analyze change requests and recommend scalable, standardized configuration solutions
Maintain configuration documentation, testing evidence, and decision records
Develop and execute system testing and support end-to-end validation activities
Support UAT execution, defect resolution, and business approval processes
Coordinate configuration, testing, defect management, and release activities with project teams
Support go-live readiness, cutover planning, and operational deployment activities
Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework

Requirements

What you’ll need

Must obtain Epic certification within 60 days of completing training; travel may be required
Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments
1 year + experience supporting MyChart or Epic digital patient engagement workflows
Strong analytical and problem-solving skills with the ability to interpret and apply data insights
Effective written and verbal communication skills with the ability to collaborate across cross-functional teams and organizational levels
Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link (preferred)
Working knowledge and experience in healthcare systems
Experience in user provisioning
EPIC analyst certification/accreditations as they related to business functions (utilization management, care management, etc.…) (preferred)
Previous experience operating in electronic health records (such as Epic, Cerner, etc.…) (preferred)
Experience building digital capabilities

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

MyChart configurationsystem testingUAT executiondefect managementdata analysisconfiguration documentationworkflow maintenancedigital patient engagementchange request analysisprocess improvement

Soft Skills

analytical skillsproblem-solving skillswritten communicationverbal communicationcollaborationstakeholder engagementfacilitationorganizational skillsuser-focused designroot cause analysis

Certifications

Epic certificationEpic Healthy Planet Fundamentals for Health Plans CertificationEPIC analyst certification