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Business Intelligence Lead, Sales Enablement
HumanaBusiness Intelligence Lead providing strategic thought leadership and solving complex business problems at Humana. Optimizing Sales Enablement capabilities and delivering actionable insights using data.
Tech Stack
Tools & technologiesCloudGo
About the role
Key responsibilities & impact- Solve complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
- Optimize the Group Segment’s Sales Enablement and reporting capabilities.
- Deliver contemporary and actionable outcomes, well-rounded insights, and proactive recommendations.
- Provide strategic thought leadership and drive execution to identify and address business and internal consumer issues and opportunities for reporting and analytics enhancements.
- Manage Sales Tools: Lead the optimization and implementations of CRM system enhancements.
- Maintain CRM Hygiene: Monitor and enforce standards for data entry, pipeline hygiene, and forecasting discipline within the CRM.
- Generate Performance Analytics: Create dashboards and reports in the CRM to track critical KPIs.
- Improve Workflow Automation: Identify bottlenecks in the sales process and leverage CRM capabilities to automate routine tasks.
- Own and organize a centralized content repository, ensuring all materials are current and easily searchable.
Requirements
What you’ll need- Bachelor's Degree
- 7+ years in Project Management, Process management or Business transformation.
- 5+ years in Sales Enablement, Sales Operations, Revenue operations and/or Go-To-Market functions.
- Advanced knowledge of CRM platforms like Salesforce, particularly Sales cloud environments.
- Familiarity with Content Management Systems (CMS) and Learning Management Systems (LMS)
- Proficient in interpreting sales metrics and data-driven storytelling.
- Ability to translate complex product / process technicalities into clear, value-based sales messaging.
- Experience utilizing analytic tools (i.e. PowerBI, Tabelau)
Benefits
Comp & perks- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysissales enablementsales operationsrevenue operationsproject managementprocess managementCRM optimizationperformance analyticsworkflow automationdata-driven storytelling
Soft Skills
strategic thought leadershipproblem-solvingcommunicationorganizational skillsproactive recommendations
Certifications
Bachelor's Degree