Administration Coordinator

Humana

UM Administration Coordinator supporting utilization management at Humana. Performing various administrative tasks and ensuring effective policies and procedures for member services.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $40,000 - $52,300 per yearWebsite

About the role

Key responsibilities & impact

Provides non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for members
Decisions are typically focused on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards
Works under minimal direction
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion

Requirements

What you’ll need

1 or more years administrative, customer service or technical support experience
Excellent verbal and written communication skills
Working knowledge of Word, Excel, and Outlook in a Windows-based environment and an ability to quickly learn new systems
Can attend 4-week training process with no absences

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative supportcustomer servicetechnical supportWordExcelOutlookWindows-based systems

Soft Skills

verbal communicationwritten communicationindependent discretioninterpretation of policiesquality standards adherence