Lead AI Product Manager

Humana

Lead AI Product Manager developing AI-powered solutions to enhance healthcare quality at Humana. Collaborate with cross-functional teams to drive results and product success across the organization.

Posted 6/3/2026full-timeBoston • Florida, Kentucky, Massachusetts, Texas, Virginia • 🇺🇸 United StatesSenior💰 $151,600 - $208,400 per yearWebsite

About the role

Key responsibilities & impact

Lead a complex product area within our applied AI portfolio, defining success, prioritizing problems, and identifying the best AI-driven strategies considering wider organizational context.
Adapt and adjust strategies to reflect learnings and changes.
Partner directly with business units to deeply understand their operations, capture requirements, map processes, and identify the most significant opportunities for AI-driven improvement.
Translate business objectives and user needs into clearly scoped AI use cases and drive them from concept through prototyping, development, evaluation, and validation.
Own the backlog - write epics, features, and stories; prioritize the work.
Develop detailed program plans, milestones and risk mitigation strategies.
Lead rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value.
Work with a cross-functional team of engineers, designers, and data scientists to define product vision, develop roadmaps, and drive progress against goals and milestones, while improving team health and up-leveling team effectiveness.
Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization.
Lead the development of evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise success requirements.
Actively identify opportunities and resolve dependencies by creating shared strategies across teams in adjacent product areas.
Develop reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization.
Influence strategy and progress across partner teams, enhancing collaboration and resolving divergent goals.
Communicate product strategy, progress, and business value with radical clarity to all stakeholders.
Support the growth of PMs and cross-functional team members by providing mentorship, coaching, and hands-on guidance.

Requirements

What you’ll need

Bachelor's degree or equivalent
7 years of experience, with 4+ years in product design, service design, program and/or product management roles
Experience leading cross-functional product team(s) across a full product line: crafting product mission and strategy, defining requirements, coordinating resources, and driving the team to achieve key milestones and goals
Demonstrated experience working directly with business stakeholders to gather requirements, map processes, and identify high-impact opportunities for AI-driven improvement
Hands-on experience prototyping or building AI-powered solutions, not just managing them from a distance
Experience with AI/ML products and platforms in enterprise environments, including GenAI applications, conversational AI, or intelligent automation
Proven ability to drive a step change in the performance of a product and the effectiveness of the team that delivers it
Experience managing products through the full lifecycle, from discovery through prototyping, validation, and deployment support

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-driven strategiesprototypingAI solutionsGenAI applicationsconversational AIintelligent automationevaluation frameworksproduct managementprogram managementproduct design

Soft Skills

leadershipcommunicationmentorshipcollaborationproblem-solvingstrategic thinkingadaptabilityinfluenceteam effectivenessstakeholder engagement

Certifications

Bachelor's degree