Care Manager, Telephonic Behavioral Health

Humana

Telephonic Care Manager part of Humana Military Case Management team. Providing holistic Behavioral Health services for TRICARE beneficiaries to enhance their quality of life.

Posted 6/3/2026full-timeRemote • California, Illinois, Montana, South Dakota • 🇺🇸 United StatesMid-LevelSenior💰 $59,300 - $80,900 per yearWebsite

About the role

Key responsibilities & impact

Provide comprehensive, holistic approach for Behavioral Health Case Management
Personal interaction with beneficiaries to address behavioral health needs
Assess, plan, coordinate, implement, monitor, and evaluate care needs of TRICARE beneficiaries
Maximize each beneficiary's capacity for self-care and achieve desired clinical outcomes
Serve as primary point of contact for all activities within the clinical spectrum
Coordinate and collaborate with Military Treatment Facilities, Care Management programs, and providers

Requirements

What you’ll need

U.S. citizenship required
Current, valid, and unrestricted license as a Mental Health (MH)/Behavioral Health (BH) Professional in at least ONE of the following: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), Licensed Masters Social Worker (LMSW) AND/OR Clinical Psychologist (Ph.D.)
3 years of clinical experience, possibly including managed care experience
Ability to obtain a Certified Care Manager (CCM) within the first year of hire
Experience in managing mental health crisis intervention

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
paid time off
company and personal holidays
volunteer time off
paid parental and caregiver leave
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Behavioral Health Case ManagementClinical AssessmentCare CoordinationCrisis InterventionSelf-Care PlanningClinical EvaluationManaged Care ExperienceCare Management

Soft Skills

Interpersonal CommunicationCollaborationOrganizational SkillsProblem Solving

Certifications

Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor (LPC)Licensed Mental Health Counselor (LMHC)Licensed Masters Social Worker (LMSW)Clinical Psychologist (Ph.D.)Certified Care Manager (CCM)