Bilingual Care Manager, Telephonic Nurse

Humana

Care Manager, Telephonic Nurse evaluating health needs in a telephonic environment. Guiding members toward optimal wellness and facilitating care resource interactions.

Posted 5/31/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $71,100 - $97,800 per yearWebsite

About the role

Key responsibilities & impact

assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
identify and resolve barriers that hinder effective care
ensure patients are progressing towards desired outcomes by monitoring patient care through use of assessment, data, conversations with member, and active care planning
understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas
work with an assigned member population over the phone performing health assessments, care planning, and education on chronic conditions and any gaps in their health care plans

Requirements

What you’ll need

Bachelor's degree
3+ years of clinical acute care experience as a Licensed Registered Nurse
Licensed Registered Nurse (RN) in the (appropriate state) with no disciplinary action with the ability to obtain Licensure in Illinois
Must be bilingual in Spanish and English. Resume must be submitted in English.
Oral and written fluency in Spanish and English – ability to pass a language test will be required
Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical acute care experiencehealth assessmentscare planningpatient monitoringdata assessment

Soft Skills

communicationproblem-solvinginterpersonal skillsbilingual proficiency

Certifications

Licensed Registered Nurse (RN)Bachelor's degree