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Humana

Care Manager, Telephonic Behavioral Health

Humana

Care Manager assessing members' needs in telephonic behavioral health for Humana, guiding toward appropriate resources and facilitating care interaction.

Posted 5/28/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJunior💰 $59,300 - $80,900 per yearWebsite

About the role

Key responsibilities & impact
  • assesses and evaluates members' needs in a telephonic environment
  • achieve and maintain wellness state by guiding members/families toward and facilitating interaction with resources appropriate for care
  • work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action
  • report to the Manager, Care Management
  • support the Transition of Care (TOC) program
  • assist with HEDIS completion follow up visits

Requirements

What you’ll need
  • Must live in the state of South Carolina
  • Must have an active license in South Carolina in one of these; either a Licensed Professional Counselor (LPC), Licensed Independent Social Worker - Clinical Practice (LISW - CP), Licensed Masters Social Worker (LMSW), Licensed Baccalaureate Social Work (LBSW), Registered Nurse (RN) OR Licensed Practical Nurse (LPN)
  • 1 or more years of related work experience
  • Able to travel 25%

Benefits

Comp & perks
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • paid time off
  • company and personal holidays
  • volunteer time off
  • paid parental and caregiver leave
  • short-term and long-term disability
  • life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
HEDIScare managementtelephonic assessmentresource facilitation
Soft Skills
independent determinationinterpretationguidancecommunication
Certifications
Licensed Professional Counselor (LPC)Licensed Independent Social Worker - Clinical Practice (LISW - CP)Licensed Masters Social Worker (LMSW)Licensed Baccalaureate Social Work (LBSW)Registered Nurse (RN)Licensed Practical Nurse (LPN)