Director of Product Design – Channels

Humana

Director of Product Design at Humana enhancing digital experiences in healthcare. Leading product designers and collaborating to shape human-centered, accessible solutions.

Posted 5/20/2026full-timeRemote • California, Illinois, Montana, South Dakota • 🇺🇸 United StatesLead💰 $138,900 - $191,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the Team & Culture: Build, mentor, and inspire a high-performing, inclusive product design team
Define Channel Experience Strategy: Partner with Research and Content Strategy to create a cohesive, end‑to‑end experience vision
Elevate Design Quality & Delivery: Create and evangelize strategic deliverables
Operate with a Startup Mindset: Foster agile ways of working
Cross‑Functional Leadership: Serve as a senior point of contact for executive and cross-functional partners
Systems, Accessibility & Governance: Ensure adherence to design system standards
Continuous Discovery & Measurement: Partner with CX Insights to shape long‑term research strategies

Requirements

What you’ll need

12+ years in UX, Product Design, or Interaction Design
5+ years managing design teams
Portfolio demonstrating strategic design leadership
Strong understanding of performance metrics
Proven ability to deliver within business, technical, and regulatory constraints
Proficiency in conceptual modeling, interaction flows, design systems, and specifications
Experience leading or guiding user research and applying insights to design
Track record of delivering digital products in Agile environments
Mastery of Figma and modern design tools

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX designProduct designInteraction designDesign systemsConceptual modelingInteraction flowsSpecificationsPerformance metricsUser researchAgile methodologies

Soft Skills

LeadershipMentoringTeam buildingCross-functional collaborationStrategic thinkingCommunicationInclusivityAgilityInspirationGovernance