Network Operations Coordinator

Humana

Maintain provider data for customer service activities at Humana. Lead specialized administrative and operational support duties requiring independent initiative and judgment.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $53,100 - $72,500 per yearWebsite

About the role

Key responsibilities & impact

The Network Operations Coordinator 4 maintains provider data to support customer service activities through data integrity management and gathering of provider data needed for service operations.
The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.
Manages provider audits, provider service and relations, credentialing, and contract management systems.
Executes processes for intake and manage provider perceived service failures.
Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals.

Requirements

What you’ll need

Minimum of 2 years of provider relations experience, healthcare services or related experience
Minimum of 1 year of experience managing mid to large scale projects
Intermediate experience in Microsoft Word, Outlook, Excel and TEAMS
Ability to accommodate a work schedule following Central Standard Time zone hours

Benefits

Comp & perks

Benefits starting day 1 of employment
Competitive 401k match
Generous Paid Time Off accrual
Tuition Reimbursement
Parent Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data integrity managementprovider auditscredentialingcontract managementproject management

Soft Skills

independent initiativejudgmentcustomer supportcoordinationmonitoring progress