Senior Cloud Solutions Engineer – Genesys IVR

Humana

Senior Cloud Solutions Engineer at Humana designing and supporting advanced cloud architectures. Collaborating with product managers and engineers to develop specifications for new cloud services.

Posted 5/14/2026full-timeRemote • Kentucky, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $106,900 - $147,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support.
Analyzing complex issues and determining the best technical approach for project components, often with considerable independence.
Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability.
Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements.

Requirements

What you’ll need

Bachelor's Degree in Computer Science or related field or equivalent and relevant experience in lieu of degree requirement
5+ years' experience designing, developing, and testing of software applications and/or infrastructure
5+ years' experience with Genesys IVR development.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cloud solutionssoftware developmentinfrastructure designGenesys IVR developmentperformance evaluationscalability enhancementtechnical analysisproject component integrationcloud management platformscontinuous improvement

Soft Skills

collaborationindependencestakeholder engagementproblem-solvingleadership

Certifications

Bachelor's Degree in Computer Science