Case Manager

Humana

Case Manager providing comprehensive case management services in Wisconsin Family Care program. Supporting frail elders and adults with disabilities in Eau Claire and Chippewa Falls.

Posted 5/6/2026full-timeEau Claire • Wisconsin • 🇺🇸 United StatesJunior💰 $53,700 - $72,600 per yearWebsite

About the role

Key responsibilities & impact

Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP)
Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence
Conduct quarterly in-person visits and maintain monthly contact with members by phone
Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
Ensure cost-effective service delivery
Evaluate risk factors and provide education to members
Maintain accurate documentation including case notes, service authorizations, and updates to the MCP

Requirements

What you’ll need

A Bachelor's degree in human services or a related field is required
at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable
valid state driver's license
proof of personal vehicle liability insurance with at least 100/300/100 limits

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Member Care Plan (MCP)social assessmentscase documentationservice authorizationsrisk evaluation

Soft Skills

coordinationcommunicationeducationsupportorganization

Certifications

Bachelor's degree in human servicesBachelor's degree in related fieldvalid state driver's license