Case Manager

Humana

Case Manager providing comprehensive case management services for frail elders and adults with disabilities. Working within Humana's Inclusa team to support Wisconsin Family Care program members.

Posted 5/6/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesJunior💰 $53,700 - $72,600 per yearWebsite

About the role

Key responsibilities & impact

Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP)
Coordinate with a Field Care Nurse to provide services that address members' health and safety needs
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months
Conduct quarterly in-person visits and maintain monthly contact with members by phone
Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
Ensure cost-effective service delivery
Evaluate risk factors and provide education to members
Maintain accurate documentation including case notes, service authorizations, and updates to the MCP

Requirements

What you’ll need

Bachelor's degree in human services or a related field is required
at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
Alternatively, a Bachelor's degree in another field with at least 3 years of such experience is also acceptable
Case Management experience
Experience with electronic case note documentation
Knowledge of community health and social service agencies and additional community resources

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementelectronic case note documentationrisk assessmentservice deliverycomprehensive care planning

Soft Skills

communicationinterpersonal skillsorganizational skillsproblem-solvingcoordination

Certifications

Bachelor's degree in human servicesBachelor's degree in related field