Senior Process Improvement Professional

Humana

Senior Process Improvement Professional at Humana analyzing and improving business processes for enhanced safety and productivity. Developing sustainable process improvements in a dynamic healthcare environment.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $78,400 - $107,800 per yearWebsite

About the role

Key responsibilities & impact

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements.
Researches best business practices within and outside the organization to establish benchmark data.
Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
Determines how new information technologies can support re-engineering business processes.
Manages all aspects of a project, from scoping through execution, so that it is completed on time and within budget.
Assesses business and operational needs for opportunities to improve efficiency, productivity, effectiveness and accuracy and analyze and measure the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable process improvements.

Requirements

What you’ll need

At least 5 years of comprehensive, end-to-end process management experience and/or a minimum of 5 years in project management roles.
A minimum of 5 years of experience translating requirements across business and technical teams.
Demonstrated experience managing medium to large-scale projects, preferably within a payor and/or healthcare environment.
Proven experience utilizing Agile methodologies, including project management within Agile frameworks.
Strong proficiency in communicating effectively with stakeholders at all organizational levels, including senior leadership.
Demonstrated ability to organize and maintain all project artifacts.
Proven capability to manage stakeholders and hold them accountable for deliverables.
Skilled in facilitating meetings with participants at various levels, ensuring all relevant information is captured and addressed.
Regular and proficient use of Microsoft PowerPoint, Word, Excel, Project, Outlook, and Visio.

Benefits

Comp & perks

Benefits starting day 1 of employment
Competitive 401k match
Generous Paid Time Off accrual
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementproject managementAgile methodologiesdata analysisbusiness process improvementrequirements translationstakeholder managementmeeting facilitationproject scopingquantifiable process improvements

Soft Skills

effective communicationorganizational skillsleadershipaccountabilitycollaborationproblem-solvinganalytical thinkingtime managementadaptabilityattention to detail