Lead Product Manager – Customer Identity Access Management

Humana

Lead Product Manager focusing on Customer Identity Access Management for Humana. Drive strategy, development, and optimization to ensure secure identity experiences.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $126,300 - $173,700 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Collaboratively design the multi‑year product strategy and vision for enterprise IAM.
Translate long-term business and security needs into actionable roadmaps, OKRs, and measurable outcomes.
Champion zero trust, least privilege, and modern identity standards across the organization.
Lead cross-functional product development from concept to launch.
Work closely with Engineering to define technical capabilities.
Partner with security architecture teams to ensure alignment to NIST and HIPAA.
Develop detailed acceptance criteria, user stories, and epics in Agile/Scrum or SAFe environments.
Serve as a voice for IAM across enterprise stakeholders.
Collaboratively communicate roadmap updates, outcomes, value realization, and risk posture to senior leadership.
Define platform-level KPIs for IAM and optimize identity flows using analytics, research, NPS/CSAT, and A/B testing.

Requirements

What you’ll need

5+ years of product management experience; at least 2 years focused specifically on IAM, CIAM, Security, or related platform domains.
Strong experience driving platform capabilities at enterprise scale.
Demonstrated ability to manage complex technical products with multiple stakeholders.
In-depth knowledge of IAM concepts including: Authentication & MFA (including passwordless), Authorization (RBAC, ABAC, PBAC), Identity Lifecycle Management, SSO, SAML, OAuth2, OIDC, Directory services and identity stores, Identity proofing and verification workflows, Fraud prevention and risk-based authentication.
Understanding of zero-trust frameworks and modern identity architecture.
Experience with leading IAM platforms such as Okta, Auth0, ForgeRock, Azure AD/B2C, Ping, or similar.
Familiarity with regulatory and security frameworks, including: HIPAA, CMS/Medicare regulations, NIST 800‑63, SOC2, CCPA/GDPR, PCI.
Ability to translate regulatory requirements into product features and governance controls.
Proven ability to lead cross-functional teams and influence without authority.
Strong executive communication skills—able to articulate complex identity topics to non‑technical stakeholders.
Experience presenting roadmaps, risks, and product outcomes to senior leadership.

Benefits

Comp & perks

Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays
401(k) retirement savings plan
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementIAMCIAMAuthenticationMFAAuthorizationIdentity Lifecycle ManagementSSOSAMLOAuth2

Soft Skills

collaborationcommunicationleadershipinfluencestakeholder managementstrategic thinkingproblem-solvingexecutive communicationrisk managementvalue realization