Manager, Network Performance

Humana

Manager of Network Performance at Humana driving provider performance and Stars ratings improvement. Leading a dedicated team focused on healthcare provider relations.

Posted 4/29/2026full-timeNorth Carolina, South Carolina, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $94,900 - $130,500 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of Network Performance Professionals dedicated to improving provider performance and enhancing Stars ratings
Build and maintain strong relationships with assigned physician groups, implementing strategies and tactics that elevate network performance
Ingest data from various sources, analyze it, and inform the team and leadership of learnings
Create data-supported, focused education to drive team tactics and improve performance
Articulate and model desired culture attributes, actively supporting team engagement, performance, well-being improvement plans, and team activities

Requirements

What you’ll need

5+ years Medicare experience and understanding of value-based care model
Knowledge of HEDIS/Stars and CMS quality measures
3+ years demonstrated capability with leading, coaching, and developing associates formally or informally (training, SME, etc.)
Proficiency in analyzing and interpreting healthcare data and trends
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
Experience presenting to internal and external customers, including high-level leadership
Focus on process and quality improvement, with an understanding of metrics, trends, and the ability to identify gaps in care.

Benefits

Comp & perks

Medical Benefits
Dental Benefits
Vision Benefits
Health Savings Accounts
Flex Spending Accounts
Life Insurance
401(k)
PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
And more

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysishealthcare data interpretationquality improvementmetrics identificationHEDISCMS quality measuresvalue-based care modelMicrosoft OfficeExcelPowerPoint

Soft Skills

leadershipcoachingteam engagementrelationship buildingcommunicationtrainingperformance improvementstrategic thinkingpresentation skillsteam development