Business Intelligence Lead, Search & Discovery

Humana

Business Intelligence Lead providing data-driven insights around the provider finder tool for Humana. Developing datasets and analyzing search behavior to improve member experience.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $117,600 - $161,700 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide the Humana Consumer Digital team with data-driven insights around our provider finder tool
Develop datasets, tools, analyses and data visualization to inform the Consumer Digital product strategy and roadmaps
Collect, integrate, analyze, and present provider finder data in order to create insightful and actionable feedback on the member search experience
Identify new value creation opportunities for the customer and business through understanding key pain points
Define key metrics for provider finder reporting, establish baselines, bring insights, measure progress, and connect to business impact
Build and maintain data products, including Power BI dashboards to support product managers
Analyze search behavior across key dimensions to surface friction points and unmet member needs
Present complex analysis with a clear and confident point of view and engage senior leaders in strategic conversation about product direction

Requirements

What you’ll need

5+ years of experience in business intelligence, product analytics, or a related function within a consumer-facing product organization
Advanced proficiency in PowerBI, including data modeling, DAX, and dashboard design for product and executive audiences
Strong SQL skills with demonstrated experience querying and structuring web behavioral data
Experience working with URL-based or clickstream data such as query strings, session logs or UTM parameters
Experience defining product metrics, establishing baselines, and measuring initiative impact end-to-end
Experience supporting A/B testing and experimentation reporting, including familiarity with statistical significance and lift analysis
Operate autonomously as an individual contributor, owning prioritization, stakeholder relationships and delivery without direct reports
Storytelling skills with the ability to translate complex data into clear, actionable narratives for product and business audiences

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisdata visualizationPower BIDAXSQLA/B testingstatistical significancelift analysisdata modelingproduct metrics

Soft Skills

storytellingcommunicationstakeholder managementautonomyprioritizationstrategic thinkingpresentation skillsanalytical thinkingproblem-solvingengagement