Manager

• Assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state
• Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
• Coordinate and collaborate with providers and community services to promote quality and cost-effective outcomes
• Employ a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues by advocating, empowering and assisting the member in transforming their current state
• Identify and resolve barriers and social determinants that hinder effective care and health outcomes
• Ensure member is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations
• May include creating member’s plan of care as well as influencing department strategy, decision making on cases and approaches for project components
• Maintain knowledge of community health and social service agencies and additional community resources
• Perform core duties at non-company locations including partner facilities and members' homes and attend face to face and collaborative meetings at Humana’s Louisville, KY location

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