Humana

Process Improvement Professional – Level 2

Humana

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $65,000 - $88,600 per year

About the role

  • analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
  • Identify and act on opportunities to improve outcomes, supporting the development of both corporate and market programs
  • Work closely with business partners to develop and implement action items that help ensure program compliance
  • Research, analyze, and consult with different business areas to gain insights and drive assigned projects forward
  • Use strategic thinking and project management skills to facilitate process mapping and create effective procedures
  • Understand and apply state contract requirements to support successful program implementation
  • Update market Policies and Procedures to keep them aligned with contract amendments
  • Lead meetings with business partners to develop process mapping and document procedures
  • Clearly communicate policy and procedure updates to business partners for smooth adoption
  • Collaborate with systems partners to help develop and improve our internal electronic regulation and documentation system
  • Collect, develop, and evaluate data to support compliance and meet quality objectives

Requirements

  • Bachelors Degree
  • Minimum of 2 years in a Medicaid program
  • Advance skills in Excel
  • Strong collaboration and communication skills
  • Excellent analytical skill and presentation skills
  • Strong organizational skills
  • Must have accessibility to high speed DSL or Cable modem for a home office (No Satellite)
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process improvementprocess mappingdata analysisproject managementExcelprogram compliancepolicy developmentprocedure documentationquantitative analysisstrategic thinking
Soft Skills
collaborationcommunicationanalytical skillspresentation skillsorganizational skillsleadershipproblem-solvinginterpersonal skillsadaptabilitycritical thinking
Certifications
Bachelors Degree