Case Manager
Humana
full-time
Posted on:
Location Type: Hybrid
Location: Portage • Wisconsin • United States
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Salary
💰 $53,700 - $72,600 per year
Job Level
About the role
- Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP)
- Coordinate with a Field Care Nurse to provide services that address members' health and safety needs
- Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months
- Conduct quarterly in-person visits and maintain monthly contact with members by phone
- Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
- Evaluate risk factors and provide education to members
- Maintain accurate documentation including case notes, service authorizations, and updates to the MCP
Requirements
- A Bachelor's degree in human services or a related field is required
- At least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
- Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
- Case Management experience (preferred)
- Experience with electronic case note documentation (preferred)
- Knowledge of community health and social service agencies and additional community resources (preferred)
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementsocial assessmentsrisk evaluationdocumentationservice authorizationsMember Care Plan (MCP)community resource coordinationsupport service arrangementhealth and safety needs assessmenteducation provision
Soft Skills
interpersonal communicationorganizational skillscoordinationempathyproblem-solvingactive listeningrelationship buildingadaptabilitytime managementteam collaboration
Certifications
Bachelor's degree in human services