Case Manager

Humana

Case Manager within Inclusa/Humana team serving Wisconsin Family Care program members. Conducting assessments and coordinating care for frail elders and adults with disabilities.

Posted 4/14/2026full-timePortage • Wisconsin • 🇺🇸 United StatesJunior💰 $53,700 - $72,600 per yearWebsite

About the role

Key responsibilities & impact

Assess members health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP)
Coordinate with a Field Care Nurse to provide services that address members' health and safety needs
Conduct face-to-face social assessments with members upon enrollment and at minimum, every six months
Conduct quarterly in-person visits and maintain monthly contact with members by phone
Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs
Evaluate risk factors and provide education to members
Maintain accurate documentation including case notes, service authorizations, and updates to the MCP

Requirements

What you’ll need

A Bachelor's degree in human services or a related field is required
At least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Case Management experience (preferred)
Experience with electronic case note documentation (preferred)
Knowledge of community health and social service agencies and additional community resources (preferred)

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementsocial assessmentsrisk evaluationdocumentationservice authorizationsMember Care Plan (MCP)community resource coordinationsupport service arrangementhealth and safety needs assessmenteducation provision

Soft Skills

interpersonal communicationorganizational skillscoordinationempathyproblem-solvingactive listeningrelationship buildingadaptabilitytime managementteam collaboration

Certifications

Bachelor's degree in human services