Humana

Lead Product Designer

Humana

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $104,000 - $143,000 per year

Job Level

Senior

About the role

  • Lead the end-to-end design process for IAM features and products, from discovery and user research through prototyping, testing, and final delivery
  • Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables
  • Work collaboratively with cross-functional teams to define user needs, business requirements, and technical constraints
  • Lead and execute strategic design initiatives that elevate product experiences and support organizational goals
  • Model exemplary design practices for the team—demonstrating rigor in research, design, file organization, prototyping, and presentation
  • Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing shared understanding, and promoting team alignment
  • Foster a collaborative design culture by providing actionable feedback in weekly design critiques, mentoring peers, and delegating responsibilities on cross-team projects
  • Establish and maintain design systems and documentation for authentication, account management, and recovery workflows
  • Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly
  • Partner with CX Insights to create long-term research strategies and facilitate ongoing discovery and iterative delivery
  • Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture
  • Advocate for user privacy, security, and transparency throughout the product lifecycle

Requirements

  • 6+ years of experience in Product Design, with a proven track record in Identity & Access Management or related domains (authentication, registration, account creation, security flows)
  • Demonstrated experience of UX and interaction design methodologies, with a strong portfolio showcasing end-to-end IAM experiences
  • Understanding of security, privacy, and regulatory requirements impacting user identity
  • Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
  • Demonstrated ability to design complex transactional user interfaces and interactions
  • Excellent communication, presentation, and stakeholder management skills
  • Strategically adept with a penchant for curiosity
  • Understanding of accessibility standards and security principles
  • In-depth knowledge of performance metrics
  • Mastery of Figma
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product DesignIdentity & Access ManagementUX designinteraction designdesign methodologiestransactional user interfacesaccessibility standardssecurity principlesperformance metricsprototyping
Soft Skills
communicationpresentationstakeholder managementstrategic thinkingcuriositycollaborationmentoringfeedbackadaptabilityteam alignment