Humana

IT Product Management Lead

Humana

full-time

Posted on:

Location Type: Hybrid

Location: LouisvilleFloridaKentuckyUnited States

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Salary

💰 $151,600 - $208,400 per year

Job Level

Tech Stack

About the role

  • Support and help execute product vision and strategy for applied AI solutions within assigned teams or products.
  • Translate business objectives and user needs into compelling product roadmaps and design strategies
  • Apply and help refine product principles and user experience standards within the team.
  • Conduct market research, competitive analysis, and user research to inform product direction
  • Define product success metrics, KPIs, and measurement frameworks to track user adoption and satisfaction.
  • Lead product design for assigned AI applications, including GenAI interfaces, conversational AI, and intelligent automation.
  • Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development.
  • Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision.
  • Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications.
  • Maintain and contribute to design systems, component libraries, and UI/UX patterns for AI products.
  • Apply human-centered design principles and design thinking methodologies to solve complex problems, support innovation and contribute to experimentation, A/B testing, and iterative design approaches.
  • Develop reusable product frameworks and design patterns that accelerate platform team productivity.
  • Contribute to product playbooks and frameworks for use cases.

Requirements

  • 7+ years in product design, service design, UX/UI design, or product management roles
  • Demonstrated experience designing AI/ML products and platforms in enterprise environments
  • Proven track record of creating successful digital products from concept to launch
  • Hands-on experience building design systems, frameworks, and reusable components
  • Strong background in both consumer-facing and enterprise B2B product design
  • Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools
  • Experience leading design for data-driven applications and analytics platforms
  • Proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, FigJam)
  • Proficiency in user experience (UX) design, user interface (UI) design, and interaction design
  • Understanding of visual design principles, typography, color theory, and layout
  • Experience with design thinking, human-centered design, and service design methodologies
  • Understand in prototyping tools and techniques (high-fidelity mockups, interactive prototypes, animations)
  • Knowledge of front-end technologies (HTML, CSS, JavaScript/React) to collaborate effectively with engineers
  • Experience with data visualization and designing for complex data sets and analytics
  • Deep understanding of AI/ML concepts and their implications for product design
  • Experience with GenAI platforms (ChatGPT, Claude, Gemini) and prompt engineering
  • Knowledge of RAG architectures, vector databases, and retrieval systems for AI applications
  • Understanding of conversational AI design patterns and natural language interfaces
  • Knowledge of responsible AI principles, bias mitigation, and ethical AI design
  • Understanding of API design and integration patterns for AI services
  • Experience designing for uncertainty, model confidence, and AI explainability
  • Strong user research skills including interviews, surveys, usability testing, and ethnographic studies
  • Experience with quantitative and qualitative research methodologies
  • Product strategy development including roadmap planning, feature prioritization, and backlog management
  • Ability to synthesize complex information and translate insights into actionable product requirements
  • Experience with agile methodologies and iterative design processes
  • Ability to build business cases and ROI models for product investments
  • Strong problem-solving skills with ability to balance innovation and execution
  • Strong storytelling and presentation skills for communicating design vision
  • Strong collaboration skills within and across immediate teams.
  • Ability to give and receive constructive design feedback
  • Awareness of industry trends, emerging technologies, and best practices in AI product design
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product designUX designUI designinteraction designdesign systemsprototypingAI/ML product designdata visualizationfront-end technologiesagile methodologies
Soft Skills
problem-solvingcollaborationstorytellingpresentation skillsuser researchsynthesizing informationconstructive feedbackinnovationexecutionleadership