Humana

Director, AI Strategy and Transformation

Humana

full-time

Posted on:

Location Type: Hybrid

Location: RemoteDistrict of ColumbiaKentuckyUnited States

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Salary

💰 $184,800 - $254,100 per year

Job Level

Tech Stack

About the role

  • Convey the AI strategy harmonized with enterprise and business strategy
  • Lead data- and insights-driven Strategy Advancement
  • Activate cross-functional initiatives that transform how Humana uses AI to improve member experience, productivity, and operational performance
  • Evangelize AI strategy and harmonize it with enterprise and business strategy in a dynamic, fast-paced environment
  • Curate content and build compelling executive reporting and presentations to share progress and innovation from the AI portfolio
  • Lead initiatives to analyze complex business problems using internal and external data, producing recommendations and strategic roadmaps that deliver measurable outcomes
  • Ensure AI policies, procedures, and operating models align with corporate vision and support large-scale programs and platform transformations
  • Provide input to functional strategy; make decisions related to the implementation of new/updated programs and large-scale projects across IT and the business
  • Track delivery health of AI initiatives through various forums such as quarterly business reviews, and delivery health dashboard
  • Drive Humana’s AI strategy—from use case portfolio and value realization to responsible AI governance (fairness, transparency, privacy, security, bias mitigation, monitoring)
  • Partner with business and technology teams to establish AI standards (model lifecycle, MLOps, evaluation, human-in-the-loop controls) and enable safe, compliant deployment across care, service, operations, and finance
  • Build AI literacy for leaders and associates through teaching and coaching; help teams adopt GenAI and predictive/ML capabilities for real workflows
  • Lead a team of associates charged with accelerating AI initiative deliver both safe and responsibly
  • Define success metrics for each strategy (experience, quality, affordability, productivity, compliance)
  • Track and communicate progress with data storytelling, dashboards, and executive-ready artifacts
  • Improve performance by implementing strategic plans and driving goals and objectives to completion

Requirements

  • 8+ years of technical experience (e.g., data, analytics, cloud, platforms, AI/ML, enterprise technology)
  • 5+ years of management experience, including talent development and cross-functional leadership
  • Progressive experience with a top management consulting firm (or equivalent internal strategy leadership), working with executives, senior leaders, and subject-matter experts
  • 6–10 years in corporate, business, and/or IT strategy, with a track record of activating strategy into execution
  • Skilled in strategy tools: presentations, documents, and data spreadsheets; strong data literacy and executive communication
  • Passionate about continuously improving consumer and stakeholder experiences
  • Readiness to work mostly East Coast hours
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • many other opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI strategydata analyticscloud technologyAI/MLenterprise technologyMLOpsdata storytellingstrategic roadmapsperformance metricscompliance standards
Soft skills
cross-functional leadershiptalent developmentexecutive communicationcoachingproblem-solvingstrategic thinkingadaptabilitycollaborationpresentation skillsdata literacy