Humana

Director, Business Systems Analysis

Humana

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Kentucky, New Jersey, New York, North Carolina • 🇺🇸 United States

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Salary

💰 $156,600 - $215,400 per year

Job Level

Lead

Tech Stack

AzureMongoDBOracleRDBMS

About the role

  • Execute a multi-year strategy for provider-facing systems, aligning with organizational goals and evolving healthcare industry standards.
  • Lead cross-functional teams (including business solution architecture, testing, release management, and production support) to analyze provider needs and translate business objectives into solutions.
  • Oversee the design, selection, and implementation of scalable IT solutions to support provider enablement, ensuring interoperability, data integrity, and regulatory compliance.
  • Evaluate and enhance system performance, measuring benefits achieved and driving continuous improvement initiatives.
  • Partner with executive leadership and provider business leaders to identify opportunities for innovation and operational efficiency.
  • Manage all phases of the system lifecycle—from business solution architecture through deployment, training, and post-implementation support.
  • Foster innovation by piloting AI/ML applications to automate aspects of provider operations.
  • Cultivate a culture of excellence, accountability, and customer-centricity within the Provider Systems Enablement team.

Requirements

  • Undergraduate degree
  • Minimum 10 years of progressive experience in business systems analysis within a large, complex technical environment
  • Minimum 5 years in a leadership role overseeing diverse technical platforms (e.g., Data Service Layer, API Management, Databases like Oracle RDBMS, Mongo DB) and large-scale system implementations
  • Experience with Agile product development tools and methodologies (e.g., Jira, Azure Dev Ops) including Scaled Agile Framework (SAFe) and Lean Portfolio Management (LPM)
  • Direct experience in healthcare technology and provider operations
  • Proven track record in technical product selection, design, and practical implementation of IT solutions
  • Curiosity of continually looking for improvements and innovative solutions, staying updated on industry trends and best practices
  • Exceptional verbal and written communication skills, with demonstrated ability to present executive leadership and influence senior stakeholders
  • Experience managing production environments and driving operational excellence
  • Experience coaching, delegating, and building teams and talent
  • Results-oriented with the ability to deliver IT solutions on time and on budget.
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance and many other opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business systems analysisIT solutions designAPI ManagementOracle RDBMSMongo DBAgile methodologiesScaled Agile Framework (SAFe)Lean Portfolio Management (LPM)AI/ML applicationssystem lifecycle management
Soft skills
leadershipcommunicationinnovationoperational efficiencyteam buildingcustomer-centricityaccountabilitycuriosityresults-orientedcontinuous improvement