Humana

Lead Product Manager – Consent & Preferences Capabilities

Humana

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $126,300 - $173,700 per year

Job Level

Senior

About the role

  • Define the product vision and roadmap for consent and preference management tools
  • Lead collaborative efforts across Digital, CRM, journey orchestration, and data platform teams
  • Define backend requirements for capturing and governing consent and preference data
  • Partner with the digital team to evolve the preference center experience
  • Collaborate with CRM teams to enhance call center capabilities
  • Ensure consent and preference data is captured, governed, and used to orchestrate communications
  • Collaborate with legal, compliance, and business stakeholders to interpret regulations
  • Monitor member opt-in/opt-out activity
  • Support reporting, audit readiness, and incident resolution related to consent and preferences
  • Evaluate GenAI tools for intelligent consent capture and member sentiment analysis
  • Foster a culture of collaboration and continuous improvement

Requirements

  • Bachelor’s Degree in Marketing, Business, or related field; or related work experience
  • 8+ years of experience in product management, compliance, or marketing technology
  • Strong understanding of consent frameworks, privacy regulations, and member data governance
  • Experience in healthcare, insurance, or other regulated industries (preferred)
  • Familiarity with platforms like OneTrust, Salesforce, or Adobe Experience Platform (preferred)
  • Exposure to enterprise data architecture and cross-channel orchestration (preferred)
  • Understanding of AI/ML applications in privacy, personalization, and member experience (preferred)
Benefits
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
  • Many other opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata governanceconsent frameworksprivacy regulationscross-channel orchestrationAI applicationsML applicationsincident resolutionreportingaudit readiness
Soft skills
collaborationcontinuous improvementleadershipcommunication
Certifications
Bachelor’s Degree in MarketingBachelor’s Degree in Business
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