Humana

Senior Process Improvement Professional

Humana

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $78,400 - $107,800 per year

Job Level

Senior

About the role

  • analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
  • researches best business practices within and outside the organization to establish benchmark data
  • collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost
  • determines how new information technologies can support re-engineering business processes
  • makes decisions on moderately complex to complex issues regarding technical approach for project components

Requirements

  • Bachelor's degree in Business, Operations, Healthcare Administration, or related field
  • 3+ years of healthcare process improvement experience or project management, or operations (Medicaid preferred)
  • 3+ years of experience in the healthcare industry
  • Strong analytical skills with experience in data analysis and process mapping tools (e.g., virtual whiteboarding tools, Power BI)
  • Proven ability to work with cross-functional teams and manage multiple priorities effectively
  • Excellent communication, facilitation, and stakeholder management skills
  • Medicaid experience with provider functions, which may include contracting, configuration, claim payments preferred
  • Six Sigma or Lean certification preferred
Benefits
  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance and many other opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisprocess mappingbusiness process improvementproject managementprocess re-engineeringbenchmarking
Soft skills
analytical skillscommunicationfacilitationstakeholder managementcross-functional teamworkprioritization
Certifications
Six SigmaLean