Senior Learning Operations Manager
SAE International
Senior Process Improvement Professional
Humana
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $78,400 - $107,800 per year
Job Level
Senior
About the role
- analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
- researches best business practices within and outside the organization to establish benchmark data
- collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost
- determines how new information technologies can support re-engineering business processes
- makes decisions on moderately complex to complex issues regarding technical approach for project components
Requirements
- Bachelor's degree in Business, Operations, Healthcare Administration, or related field
- 3+ years of healthcare process improvement experience or project management, or operations (Medicaid preferred)
- 3+ years of experience in the healthcare industry
- Strong analytical skills with experience in data analysis and process mapping tools (e.g., virtual whiteboarding tools, Power BI)
- Proven ability to work with cross-functional teams and manage multiple priorities effectively
- Excellent communication, facilitation, and stakeholder management skills
- Medicaid experience with provider functions, which may include contracting, configuration, claim payments preferred
- Six Sigma or Lean certification preferred
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisprocess mappingbusiness process improvementproject managementprocess re-engineeringbenchmarking
Soft skills
analytical skillscommunicationfacilitationstakeholder managementcross-functional teamworkprioritization
Certifications
Six SigmaLean
