Humana

AVP Software Engineering for Marketing & Communication Platforms

Humana

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Illinois, Kentucky, New York

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Salary

💰 $189,400 - $260,500 per year

Job Level

Lead

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJavaJavaScriptMicroservicesNode.jsNoSQLPythonReactSQL

About the role

  • Strategic Leadership: Define the technical vision and roadmap for marketing and communication platforms. Align engineering initiatives with business goals (e.g., customer acquisition, retention, revenue growth). Drive innovation in AI/ML-driven personalization, Next Best Action, real-time analytics, and cross-channel orchestration.
  • Engineering Excellence: Oversee end-to-end development of scalable, fault-tolerant platforms handling high-volume data and transactions. Ensure platform reliability (>99.9% uptime), security (GDPR/CCPA/TCPA compliance), and cost efficiency. Champion modern architecture (microservices, event-driven systems, APIs) and DevOps practices & metrics (E.g. DORA).
  • Team Building & Management: Lead, mentor, and grow multiple engineering teams (managers, architects, developers, QA, DevOps). Foster a culture of collaboration, innovation, and operational excellence. Recruit top talent and develop succession plans.
  • Stakeholder Collaboration: Partner with Product, Marketing & Data Science to prioritize features and ensure platform alignment. Communicate technical strategy to executives, board members, and non-technical stakeholders. Manage vendor relationships (e.g., CDP, marketing automation tools).
  • Technical Oversight: Review architecture decisions, code quality, and system design. Stay ahead of industry trends (e.g., CDPs, identity resolution, GenAI in marketing). Drive data privacy, security, and regulatory compliance.

Requirements

  • 10+ years in software engineering, with 5+ years in senior leadership roles (Director/AVP level)
  • Proven track record building/scaling marketing and communications technology (e.g., CDP, Campaign Management, Workflow Management, email, SMS, push)
  • Deep knowledge of MarTech ecosystems, specifically Adobe Experience Platform (RT-CDP, AJO, CJA), Adobe Workfront and OpenText
  • Mastery in Cloud platforms (e.g AWS/GCP/Azure), modern stacks (Java/Python/Node.js, React), databases (SQL/NoSQL), and data pipelines
  • Success managing 50+ person engineering orgs with multiple teams
  • Exceptional communication, strategic planning, and conflict-resolution skills
  • Bachelor’s or Master’s in Computer Science or related field