Manager

• Lead complex client engagements to operationalize customer centricity and drive business outcomes
• Manage all phases of engagements including project management, creation of deliverables, storytelling, and client management
• Act as Project Manager on complex engagements independently and consult on simple to moderately complex studies
• Discuss complex business and research issues with clients and build strong client relationships
• Create analysis plans, find relevant data, synthesize insights, and convey stories in a compelling way
• Adopt and apply storytelling process to produce impactful deliverables and present clearly and influence stakeholders
• Independently develop proposals (scoping, pricing, deliverable creation) and support account goals
• Lead and mentor engagement teams, set expectations, delegate, and hold team members accountable
• Provide internal training and train clients in methodologies and research recommendations
• Oversee financial goals and profitability of engagements

Senior Research Manager

Senior Manager, Automation and Controls

Retail Store Manager

Retail Department Manager

Manager, ERP Program

Quality Manager