Senior Research Manager – Quant, Qual
Human8
full-time
Posted on:
Location Type: Hybrid
Location: Detroit • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Project Manager on complex engagements independently, from start to finish while also acting as a consultant on simple to moderately complex studies
- Discusses complex business and research issues with clients independently
- Easily builds rapport, is responsive, and gains trust with clients relative to project management abilities
- Fosters strong client loyalty through exceptional engagement execution and client service skills as well as the ability to discuss complex issues with clients independently
- Create analysis plans for complex studies – finds data that matters, makes sense of the information, and conveys the story in a compelling way
- Adopts and applies the storytelling process and is able to create impactful deliverables on complex engagements and is able to present out in a clear, concise, and influencing way
- Ability to generate additional business by building client trust through exceptional client service skills
- Understand clients’ businesses, as well as objectives, and offer strategic suggestions and value-added consulting
- Effectively oversee the financial goals and profitability of an engagement
- Independently develop simple to moderately complex proposals including scoping, pricing and deliverable creation
- Support account goals for specific assigned accounts on the team (in collaboration with Account Strategists)
- Mentor junior level on proposal development
- Successfully lead an engagement team and aid in the development of Human8 employees such as setting expectations for team, delegate appropriately, and hold others accountable
- Provide internal training as well as train clients in various methodologies and provide research recommendations to clients
- Successfully lead/partner with others in raising level of work (e.g., provide inspiration, set clear expectations) – able to set expectations with team, delegate appropriately, and hold others accountable
- Demonstrates genuine sensitivity, support, and encouragement for others with consistent professional maturity
Requirements
- Demonstrates well-rounded research skills – strong qualitative (communities) and quantitative skills.
- Experience with research approaches for surveying/interviewing consumers, staff, B2B audiences, etc. including telephone, online, and mail methodologies
- Demonstrated engagement leadership skills including motivating team members, mentoring junior staff, collaboration skills, ability to take initiative, etc.
- Client interface experience including the proven ability to discuss and understand a client’s complex business and research objectives, building a rapport and trusting relationship with clients relative to project management abilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
research skillsqualitative researchquantitative researchsurvey methodologiesinterview methodologiesproposal developmentdata analysisfinancial oversightengagement executionclient service
Soft skills
client relationship buildingmentoringteam leadershipcollaborationinitiativecommunicationstorytellingtrust buildingsensitivityprofessional maturity