Senior Account Strategist – Americas

Human Made

Senior Account Strategist driving client collaboration for a WordPress agency. Building strategic client relationships and aligning business outcomes across the Americas region.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $80,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

Open SourceWordPress

About the role

Key responsibilities & impact

Shape how we work with interesting organisations in the Americas region.
Own the client experience from the moment they sign with us.
Onboard new clients while working with our Americas delivery squad.
Handle difficult conversations and align expectations.

Requirements

What you’ll need

3-5 years in a web development agency specialising in WordPress or open source CMS platforms.
Comfortable talking to senior stakeholders about business outcomes.
Commercial sense to spot opportunities and help close them.
Energised by growth for clients and the business.

Benefits

Comp & perks

Enhanced sickness leave
100% remote, async‑first culture.
Enhanced paid parental leave policy
35 day holiday policy
Company equipment
Special Exceptions leave for milestone life events (after one year of service)
Sickness and carers leave
Regular company retreat
Conference and training budget
Remote working allowance
Human Interest 401(k) plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

web developmentWordPressopen source CMS

Soft Skills

client experience managementstakeholder communicationexpectation alignmentproblem-solvinggrowth mindset