Human Interest

Relationship Manager, Broker Dealers – National Partnership Team

Human Interest

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $90,000 per year

Tech Stack

About the role

  • Build, develop, and sustain strong relationships with key broker-dealer partners.
  • Serve as the primary point of contact for all broker-dealer inquiries, issues, and escalations.
  • Proactively engage with partners to understand their needs, address concerns, and ensure satisfaction with products and services.
  • Manage the overall partnership lifecycle, from onboarding, activation through ongoing day-to-day account management.
  • Identify opportunities for expanding existing relationships, advancing partnership opportunities in real time and increasing revenue generation.
  • Collaborate with internal teams (sales, marketing, compliance, legal, and operations) to develop tailored and mutually beneficial growth solutions and business initiatives.
  • Contribute to the creation and execution of strategic business development plans aimed at increasing market share and strengthening partnerships.
  • Ensure smooth operational processes between the company and broker-dealers, including daily reporting, mutual customer SLA’s, advisor compensation, sponsorship/corporate events and programs, and compliance matters.
  • Work closely with internal departments to monitor the performance and efficiency of broker-dealer relationships and resolve operational issues as they arise.
  • Provide ongoing training and resources internally and externally to broker-dealer partners on product offerings, processes, and compliance requirements.
  • Monitor and ensure adherence to regulatory requirements, industry best practices, and internal policies.
  • Stay up-to-date with industry trends, regulatory changes, and market dynamics that may impact broker-dealer relationships.
  • Work with compliance teams to address potential risks and ensure that broker-dealer relationships remain fully compliant with all applicable laws and regulations.
  • Track and report on key performance metrics for broker-dealer relationships, including lead volumes, revenue, SFDC and operational efficiency.
  • Prepare regular reports and presentations for senior management on the status and progress of broker-dealer partnerships (monthly and quarterly internally and externally).
  • Analyze data to identify areas for process improvements, cost reductions, or enhanced partnership regional opportunities.

Requirements

  • Bachelor’s degree in Finance, Business Administration, Economics, or a related field (or equivalent experience).
  • 3+ years of experience in a broker-dealer or investment-related role, preferably in relationship management, business development, sales or operations.
  • Deep understanding of the broker-dealer landscape, financial markets, and securities trading processes.
  • Strong communication, negotiation, and interpersonal skills, with the ability to influence and engage senior stakeholders.
  • Excellent problem-solving abilities and a keen attention to detail.
  • Proficiency in Google Workspace, Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM software and industry tools.
  • Knowledge of FINRA regulations, SEC guidelines, advisor compensation and other industry compliance standards.
  • Nice to have: FINRA Series 6 or Series 63 (or equivalent) license.
  • Experience working with a variety of broker-dealers, including independent firms, wirehouses, and regional broker-dealers.
  • Experience in a client-facing role with a focus on business development and relationship management.
  • Strong project management skills, with the ability to manage multiple priorities and deadlines effectively.
Benefits
  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Competitive time off and parental leave
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
  • Lyra: Enhanced Mental Health Support for Employees and dependents
  • Carrot: Fertility healthcare and family forming benefits
  • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; quarterly lifestyle stipend
  • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
relationship managementbusiness developmentsalesoperationsdata analysisproblem-solvingproject managementfinancial markets knowledgesecurities trading processesregulatory compliance
Soft Skills
communicationnegotiationinterpersonal skillsattention to detailinfluencingengagementcollaborationtrainingadaptabilitystrategic thinking
Certifications
Bachelor’s degreeFINRA Series 6FINRA Series 63