Head of Talent Acquisition

Hugo

Head of Talent Acquisition responsible for building recruitment functions for Hugo, a global BPO company. Leading talent acquisition strategy in multi-region markets with a focus on data-driven processes.

Posted 6/20/2026full-timeRemote • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Own Hugo's end-to-end talent acquisition strategy and align hiring plans with business growth objectives
Build a scalable, high-performing recruitment function capable of supporting multi-market hiring demand
Lead recruitment delivery across the organization, ensuring hiring targets are met with speed, quality, and efficiency
Continuously improve sourcing strategies, recruitment processes, and hiring outcomes
Build, lead, and develop a lean, high-performing talent acquisition team
Partner closely with business leaders to forecast hiring needs and drive workforce planning
Build a data-driven, AI-enabled talent acquisition function leveraging automation, technology, and standardized processes
Establish clear hiring metrics, reporting, and operating rhythms to improve visibility, accountability, and decision-making
Strengthen Hugo's employer brand and develop sustainable talent pipelines across key markets
Ensure an exceptional candidate experience throughout the recruitment lifecycle

Requirements

What you’ll need

10+ years of experience in Talent Acquisition with experience leading hiring teams and programs at scale
Proven track record of building, scaling, or transforming talent acquisition functions in high-growth or complex operating environments
Strong experience driving niche recruitment while maintaining hiring quality, speed, and efficiency
Demonstrated ability to build recruiting processes, metrics, and operating systems that improve performance and predictability
Experience leveraging ATS, automation, AI tools, and recruiting technologies to enhance hiring outcomes
Strong stakeholder management and communication skills, with the ability to influence across functions and levels
Analytical and data-driven, with experience using recruiting metrics to drive decisions and continuous improvement
Experience hiring across multiple international markets (US, UK, Europe, Africa or comparable multi-region environments)

Benefits

Comp & perks

Professional development opportunities
Flexible working hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

talent acquisitionrecruitment processessourcing strategieshiring metricsdata-driven decision makingrecruiting processesperformance metricsstakeholder managementinternational hiringautomation

Soft Skills

leadershipcommunicationanalytical thinkinginfluencingteam developmentcollaborationproblem-solvingadaptabilitystrategic planningcandidate experience