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Hugo

Senior Program Lead, Generative AI Operations

Hugo

Director of Generative AI Operations managing end-to-end delivery and scaling of AI services. Translating client objectives into executable operating models in a diverse environment.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Lead the end-to-end delivery, scaling, and evolution of Generative AI services
  • Translate client objectives into executable operating models
  • Design fast, low-risk pilots that validate quality and workflow complexity
  • Act as a senior delivery counterpart to client PjMs and product leaders

Requirements

What you’ll need
  • 8–12+ years in operations, program leadership, or delivery roles
  • Significant experience running AI development or AI operations programs
  • Experience leading distributed, multicultural teams
  • Strong analytical orientation

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Generative AIAI developmentAI operations
Soft Skills
program leadershipdeliveryanalytical orientationteam leadershipcross-cultural communication