Customer Service Representative

Hudson Technologies

Customer Service Representative assisting customers and supporting Hudson’s sales team. Engaging and resolving customer inquiries while maintaining organized records and coordinating shipments.

Posted 5/12/2026full-timeChampaign • Illinois • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Actively problem solve and identify creative solutions to effectively answer internal and external customer questions
Establish relationships and engage with customers in a professional manner
Effectively communicate with both internal and external customers by adjusting your communication style to your audience
Keep organized records of all conversations in our call center database
Be a liaison between operations, sales, finance, and the customer ensuring timely communication and facilitating understanding by all parties
Support customers through typing, phone, and computer skills
Review incoming customer requests for accuracy, enter orders into order management system
Schedule shipments utilizing logistics system
Reconcile refrigerant buyback results and inform customer of final totals
Coordinate with Accounts Payable team and Accounts Receivable on customer balances owed

Requirements

What you’ll need

Associate degree or equivalent work experience (Bachelor’s Degree preferred)
1-3 years customer service experience in a manufacturing/industrial company preferred
Experience with Word and Excel, CRM systems and order management systems

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hudson Technologies Website LinkedIn All Job Openings 201 - 500 employees ⚡ Energy 🤝 B2B 💰 $85M Post-IPO Debt - Hudson Technologies on 2022-03 Energy
B2B Hudson Technologies is a publicly traded company that provides refrigerant products and HVACR services focused on reducing greenhouse gas emissions, increasing energy efficiency, and promoting sustainability. The company sells a broad range of refrigerants, offers recovery, reclamation, reuse, and end-of-life disposal services, and provides on-site services such as chiller decontamination, refrigerant management, emergency cooling repairs, and refrigerant chemistry and oil analysis. Hudson serves commercial, industrial, federal, and marine customers, supports regulatory compliance (including government contracts and pilot programs), and emphasizes environmental stewardship through reclamation, carbon offsets, and sustainable refrigerant management. Customer Service Representative 🔥 1 hour ago 🏢 Champaign – Onsite 💵 $24 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Actively problem solve and identify creative solutions to effectively answer internal and external customer questions
Establish relationships and engage with customers in a professional manner
Effectively communicate with both internal and external customers by adjusting your communication style to your audience
Keep organized records of all conversations in our call center database
Be a liaison between operations, sales, finance, and the customer ensuring timely communication and facilitating understanding by all parties
Support customers through typing, phone, and computer skills
Review incoming customer requests for accuracy, enter orders into order management system
Schedule shipments utilizing logistics system
Reconcile refrigerant buyback results and inform customer of final totals
Coordinate with Accounts Payable team and Accounts Receivable on customer balances owed 🎯 Requirements
Associate degree or equivalent work experience (Bachelor’s Degree preferred)
1-3 years customer service experience in a manufacturing/industrial company preferred
Experience with Word and Excel, CRM systems and order management systems Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Subsidy Support Specialist 🕒 January 22 Jobs2web 51 - 200 🎯 Recruiter 🤝 B2B 👥 HR Tech Website LinkedIn All Job Openings Subsidy Support Specialist providing professional child welfare adoption and subsidized guardianship services. Identifying children for adoption and conducting assessments for prospective adoptive homes. 🏢 Champaign – Onsite 💵 $6.2k - $9k / month 💰 $5.3M Series A on 2006-01 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order management systemlogistics systemCRM systemsWordExcel

Soft Skills

problem solvingcommunicationrelationship buildingorganizationcustomer service

Certifications

Associate degreeBachelor’s Degree