Huckleberry Labs

Mixed-Methods User Experience (UX) Researcher (Remote)

Huckleberry Labs

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois, Louisiana, Montana

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Salary

💰 $110,000 - $135,000 per year

Job Level

Mid-LevelSenior

About the role

  • Identify and prioritize high-impact research opportunities, ensuring alignment with business goals and user needs.
  • Conduct foundational research to inform long-term strategy and tactical studies to evaluate specific product features and user flows.
  • Design and execute end-to-end research studies using qualitative methods such as in-depth interviews, usability testing, need-finding, and concept testing to explore user behaviors and pain points.
  • Collect and interpret data from multiple sources including publically available data, reports, and market research.
  • Analyze and interpret data using statistical methods.
  • Collaborate with the quantitative researcher to design and analyze surveys, develop personas, and integrate behavioral data with qualitative insights.
  • Synthesize findings into actionable recommendations and communicate them to technical and non-technical stakeholders.
  • Advocate for user-centered thinking and contribute to shaping Huckleberry’s research culture.
  • Experience with behavioral segmentation or persona development.
  • Background in Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media studies, Computer Science, or Economics.
  • UX/UI design experience.

Requirements

  • 3+ years of experience in user / UX research within consumer products, consumer insights, or product development, with expertise in both qualitative and quantitative methods.
  • Proficient in conducting in-depth interviews, concept testing, and usability testing.
  • Experience in statistical analysis tools like R, STATA, SPSS, or equivalent.
  • Demonstrated ability to design and analyze surveys, conduct interviews, and synthesize findings into actionable insights.
  • Excellent communication and storytelling skills, capable of effectively presenting findings to cross-functional teams and stakeholders.
  • Collaborative mindset. Adaptable and resourceful, thriving in a startup environment that requires rapid iteration and agile approaches, while maintaining a commitment to high-quality, rigorous research.
  • Comfortable navigating ambiguous project spaces, bringing structure to undefined challenges, and aligning research objectives with broader product goals.
  • Must have an online research portfolio or PDF showcasing your process, examples, case studies, and specific contributions.