Huckberry

Senior Manager, Wholesale Operations – Partner Success

Huckberry

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

Senior

Tech Stack

ERP

About the role

  • Drive Operational Excellence: Lead the charge on flawless execution for national accounts, ensuring every launch and seasonal transition is handled with precision and grit
  • Be the Cross-Functional Glue: Partner across Sales, Marketing, Product, and Ops to align timelines and ensure every internal team is rowing in the same direction for our partners
  • Steward Partner Success: Cultivate deep, trusted relationships with national retailers, serving as their primary advocate and strategic advisor to help them win with Huckberry
  • Protect the Brand in the Wild: Ensure our brand story is told correctly at every touchpoint by guiding partners on merchandising, storytelling, and in-store presentation
  • Build the Blueprint for Scale: Establish and refine the workflows, tools, and best practices that allow our wholesale organization to grow without losing its soul
  • Translate Field Intelligence: Be the "eyes and ears" in the market, turning partner feedback and sell-through data into actionable recommendations for our Product and Merch teams
  • Own the GTM Toolkit: Manage the heavy lifting of GTM readiness—from coordinating samples and selling tools to ensuring total data integrity in our ERP/OMS systems
  • Anticipate & Solve: Stay three steps ahead of operational risks, implementing proactive solutions before they can impact our partners or our bottom line

Requirements

  • A Seasoned Operator: 7–10 years of experience leading wholesale ops, account management, merchandising, or cross-functional teams in the apparel, footwear, outdoor, or lifestyle space
  • Battle-Tested in GTM: You’ve successfully navigated the complex rhythm of national retail partners and high-stakes seasonal calendars
  • Technically Fluent: You know the "nuts and bolts" of wholesale—from forecasting and planning to inventory flow and retail execution
  • A Bridge-Builder: You possess exceptional relationship skills and a knack for influencing both internal teams and external partners to get the job done
  • Brand-First Mindset: You’re a solution-driven leader who treats the Huckberry brand with the care and intention it deserves
  • Road-Ready: A willingness to travel (30–40%) to be on the ground with partners and show up where the action is
  • Peak-Season Grit: You thrive in fast-paced environments and are ready to dig in during critical seasonal windows
  • Preference for Austin-based, but open to remote candidates who are able to frequently travel to Austin HQ
Benefits
  • Medical, Dental, Vision benefits
  • 401(k) and employer match
  • Annual Huckberry shopping credits
  • Paid Sabbatical leave at 4 years
  • Summer Fridays
  • Weekly catered lunch
  • Monthly happy hours
  • Mental health resources
  • Paid Parental Leave
  • Paid Vacation & Paid Sick Leave
  • Volunteer Time Off
  • Generous employee discount
  • WFH flexibility
  • Annual offsites

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
wholesale operationsaccount managementmerchandisingforecastingplanninginventory flowretail executionGTM readinessdata integrityseasonal transition
Soft skills
relationship buildinginfluencingoperational excellenceproblem solvingcommunicationcollaborationstrategic advisingadaptabilitygritsolution-driven