Senior Business Systems Analyst, Legal Technology

HubSpot

Senior Business Systems Analyst implementing AI-powered solutions for HubSpot's Legal team. Collaborating with legal stakeholders and optimizing legal tech ecosystem and workflows.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,900 - $166,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI solution design and delivery, with a focus on building and deploying AI agents and workflows within legal applications. Proficient in SaaS application configuration, API usage, and system integration, while effectively communicating technical solutions to non-technical stakeholders.

Highest-signal resume keywords

AI Solution DesignSaaS Application ConfigurationWorkflow AutomationIntegration DesignTechnical Consulting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI AgentsAgentic WorkflowsAPI UsageSystem IntegrationWorkflow AutomationIPaaS PlatformsLegal SaaS ApplicationsKPI DevelopmentTechnical Roadmap ContributionAI Tool Adoption

Soft Skills

Clear CommunicationSelf-DirectedHighly OrganizedProblem SolvingCollaboration

Tools & Technologies

ClaudeChatGPTGleanWorkatoHubSpotMatter ManagementDSAR Tooling

Industry Keywords

Legal TechLegal ApplicationsEnterprise EnvironmentsTechnical SMEsIntegration Quality

About the role

Key responsibilities & impact

Lead AI solution design and delivery: build, configure, and deploy AI agents and agentic workflows using tools like Claude, Cowork, ChatGPT, and Glean within and across legal applications. This is real implementation work, not exploration.
Own the legal tech ecosystem as part of our team: serve as one of the technical SMEs across Legal SaaS applications (CLMs, Matter Management, DSAR tooling and more), driving reliability, optimization, and integration quality.
Build integrations: design and develop workflow automations and integrations using Workato and similar iPaaS platforms, connecting legal systems to the broader HubSpot stack.
Translate business needs into technical solutions: partner directly with attorneys and legal leadership to understand workflows, surface opportunities, and deliver solutions with measurable impact.
Drive AI adoption: work alongside the legal team to identify opportunities to embed AI tools (Claude, Glean, Harvey, Workato AI, and others) into day-to-day legal workflows, and support enablement so adoption actually sticks.
Shape the roadmap: contribute to a technically feasible product roadmap, balancing strategic priorities with iterative delivery.
Track and communicate value: develop KPIs and reporting to demonstrate the business impact of technology investments to senior legal leadership, including the CLO.
Stay ahead of the curve: monitor the rapidly evolving legal tech landscape and bring forward-looking perspective on tools, capabilities, and trends.

Requirements

What you’ll need

Strong hands-on technical skills: SaaS application configuration, API usage, system integration design, and workflow automation
Real experience building and deploying AI solutions in enterprise environments: AI agents, agentic workflows, LLM-powered tools, or similar
Experience with iPaaS platforms for building integrations and automations
Demonstrated ability to operate as a technical consultant to a non-technical business audience: learn and understand business context, problem solve, and translate ambiguous needs into scoped, deliverable solutions
Self-directed, highly organized, and able to manage multiple workstreams with autonomy
Clear communicator, equally comfortable in a Slack thread with a lawyer and a design doc with an engineer

Benefits

Comp & perks

Annual Cash Compensation Range: $110,900 — $166,400 USD
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options