French Associate Contract Manager

HubSpot

Associate Contract Manager role driving successful renewals and managing customer accounts for HubSpot. Requires fluency in French and experience in customer-facing SaaS roles.

Posted 7/28/2026full-timeRemote • 🇮🇪 IrelandJuniorMid-Level💰 €54,000 - €74,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Success and Contract Management, with a strong focus on customer engagement, renewal negotiations, and actionable recommendations to enhance product adoption and value realization. Proficient in leveraging HubSpot tools and systems to manage customer health metrics and ensure timely contract execution.

Highest-signal resume keywords

Customer Success ExperienceContract ManagementFluency in English and FrenchStrong Communication SkillsHubSpot Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Health Metrics InterpretationRenewal NegotiationStructured RecommendationsSaaS Customer EngagementContract Execution

Soft Skills

Clear CommunicationProblem-SolvingAdaptabilityCustomer Relationship Management

Tools & Technologies

HubSpot ToolsAI-Enabled Workflows

Industry Keywords

Customer JourneyUsage AdoptionHigh-Volume EnvironmentEngagement HistoryQuote-to-Cash (QTC)

About the role

Key responsibilities & impact

Identify customer health risks across your install base, with a focus on usage, adoption, and friction in the customer journey
Own the renewal lifecycle from early risk identification through contract execution, ensuring clarity, accuracy, and timeliness
Lead renewal and commercial conversations, including negotiation and documentation of outcomes
Engage customers through email, phone, and virtual meetings with clear, outcome-focused communication
Help customers understand how HubSpot usage, configuration, and contract terms align to their business goals
Diagnose customer challenges and provide structured, actionable recommendations to improve adoption and value realization
Partner with Support, Sales, Quote-to-Cash (QTC), and GTM teams to escalate issues and close the loop on resolutions
Leverage HubSpot tools, systems, and AI-enabled workflows to manage a high-volume book efficiently
Maintain accurate customer health signals, engagement history, and renewal readiness data in HubSpot systems

Requirements

What you’ll need

Fluency in English and French
1–3 years of experience in Customer Success, Contract Management, Account Management, or another customer-facing SaaS role
Comfort leading customer conversations involving renewals, negotiation, or complex topics
Ability to diagnose customer goals and challenges and provide clear, structured recommendations
Strong written and verbal communication skills, especially in renewal and contract-related discussions
Ability to manage multiple customer engagements in a high-volume, fast-paced environment
Comfort interpreting usage, adoption, and customer health metrics to guide prioritization
Ability to learn software quickly and coach customers toward effective product adoption

Benefits

Comp & perks

Bonuses
Equity plan
Professional development opportunities
Flexible work arrangements
Health insurance