Lead Services Consultant

HubSpot

Lead Services Consultant responsible for guiding customer implementation strategies. Collaborating with clients to ensure success in using HubSpot's solutions effectively.

Posted 7/24/2026full-timeRemote • 🇮🇪 IrelandSenior💰 €73,700 - €106,830 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep implementation expertise with complex SaaS software, particularly CRM and ERP systems, while effectively driving organizational change and providing strategic recommendations to executive teams. Possesses strong project management skills and a consultative approach to problem-solving, ensuring customer success and alignment with HubSpot best practices.

Highest-signal resume keywords

SaaS Implementation ExpertiseProject Management SkillsCustomer Relationship Management (CRM)Strategic MindsetTechnical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation PlanningChange ManagementAPI UnderstandingTechnical StrategyBusiness Process Optimization

Soft Skills

Consultative Problem SolvingExcellent Communication SkillsDetail-OrientedCustomer First MindsetInfluencing Skills

Tools & Technologies

HubSpotERP SystemsCRM Systems

Industry Keywords

Enterprise PracticeSolutions PartnersDeployment PlanningOrganizational ChangeValue Conversations

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
Diagnose customer need based on business objectives and technical requirements
Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
Work directly with the customer or partner to define resource needs
Establish clear milestones, project plans, and timelines for execution
Present plans to the customer's Executive team
Influence customer purchase decisions by driving urgency and certainty in recommended solutions
Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
Build relationships with accredited Solutions Partners to:
Enhance quality of recommendations
Contribute to partner development by providing feedback directly and through PDMs
Enhance effectiveness of partner accreditations
Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

Requirements

What you’ll need

Have fluency in English
Have 5+years experience in a similar role
Have a customer first mindset and a consultative approach to problem solving
Have deep implementation expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers
Have experience helping customers drive organizational change
Have experience driving value conversations to executive teams
Have excellent oral and written communication skills
Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision
Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow
Are very detailed-oriented and have strong project management skills
Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy

Benefits

Comp & perks

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles.
In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.