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Senior Director, People Business Partner – Customer Org
HubSpotSenior Director, People Business Partner shaping organizational strategy at HubSpot. Leading a team of senior People Business Partners for the Customer organization.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading organizational strategy and transformation within high-growth technology companies, with a focus on executive coaching, organizational design, and talent management. Proven ability to influence senior leaders and drive measurable business outcomes through strategic people initiatives.
Highest-signal resume keywords
Executive CoachingOrganizational DesignSuccession PlanningCommercial AcumenCross-Functional Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Executive PresenceSound JudgmentInfluencing SkillsAdaptabilityOrganizational Sensitivity
Industry Keywords
Customer OrganizationHigh-Growth Technology CompanyGo-to-Market StrategyPeople Business PartnerEnterprise Transformation
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Partner directly with HubSpot's Chief Customer Officer as a trusted advisor, shaping organizational strategy, leadership effectiveness, and business performance across the Customer organization.
- Lead and develop a high-performing team of senior People Business Partners, enabling them to deliver exceptional partnership to VP+ leaders across the Customer organization.
- Anticipate organizational risks and opportunities, bringing informed recommendations, strong judgment, and a clear point of view before challenges emerge.
- Drive the Customer organization's transformation agenda, shaping leadership, organizational design, and talent decisions that enable the business to scale and evolve.
- Influence senior leaders through trusted counsel, balancing support with constructive challenge to improve decision-making and business outcomes.
- Own the organization's most critical people priorities from strategy through execution, aligning cross-functional partners to deliver measurable impact.
- Use business insight, organizational data, and commercial acumen to connect people strategy directly to business outcomes.
Requirements
What you’ll need- Significant experience partnering with a Chief Customer Officer, Chief Revenue Officer, or equivalent executive within a high-growth technology company.
- Deep expertise supporting complex global Sales, Customer, or Go-to-Market organizations.
- Strong commercial acumen with the ability to connect organizational decisions directly to business performance.
- Proven experience leading executive coaching, organizational design, succession planning, and enterprise transformation.
- Experience building and developing senior People Business Partner teams or other experienced HR leaders.
- Exceptional executive presence, sound judgment, and the confidence to influence senior leaders through trusted relationships and informed perspectives.
- A track record of leading complex, cross-functional initiatives through influence, ownership, and operational excellence.
- Thrives in high-change, fast-moving environments; adapts quickly as priorities shift, maintains momentum through ambiguity, and pivots fluidly between strategy and hands-on execution.
- Navigates complexity with a clear head, ruthlessly prioritising focus areas and driving clarity for executive partners when the path forward is uncertain.
- Brings a high degree of confidentiality, discretion, and organizational sensitivity as a matter of course.
Benefits
Comp & perks- The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles.
- In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
- Some roles may also be eligible for overtime pay.
- Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.