Digital Technical Customer Support, Chat

HubSpot

Customer Support role focused on technical client service via chat for Memberspot, requiring excellent German communication skills. Team collaboration and process optimization are key responsibilities.

Posted 6/22/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSenior💰 €30,000 - €35,000 per yearWebsite

About the role

Key responsibilities & impact

Customer support via chat
Ensure customer satisfaction
Update documentation and processes
Cross-team collaboration with other departments
Process optimization

Requirements

What you’ll need

Excellent communication skills
Technical affinity: experience with helpdesk tools like Intercom and Jira
Strong organizational skills
Team player
Very good German language skills
English and any additional foreign language skills are a plus

Benefits

Comp & perks

Modern, dynamic work environment
Flat hierarchies & agile working methods
Passionate team
100% remote work
Workation opportunities
Welcome bonus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

excellent communication skillsstrong organizational skillsteam player