HubSpot

Producer

HubSpot

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $105,000 per year

About the role

  • Execute end-to-end production for Academy Labs regional events, INBOUND sessions, and GROW experiences in partnership with the Lead Producer.
  • Own the customer experience by serving as the primary point of contact for attendees, managing all attendee communications, registration support, and proactive support for accessibility, dietary, or logistical needs.
  • Build and maintain operational templates, playbooks, and checklists to ensure process consistency and scalability across a high-volume event calendar.
  • Coordinate venue layouts, floorplans, and supplier logistics, including power, internet testing, load-in schedules, and equipment shipping.
  • Support site searches and venue selection by coordinating availability checks, gathering quotes, reviewing layouts and technical specs.
  • Support management of production vendors (A/V, F&B, print graphics, furniture rentals) to ensure timely, high-quality delivery.
  • Administer registration systems and ensure accurate attendee data.
  • Prepare and test all presentation content, simulate sessions, and provide on-site tech support and troubleshooting.
  • Oversee creative and branding execution, including signage, SWAG, and digital display coordination.
  • Track budgets and financials, including PO creation, contracts, and invoices reconciliation.
  • Manage on-site operations: registration, check-in, customer support, and overall attendee experience.
  • Collect and analyze post-event feedback to identify operational improvements and efficiency gains.

Requirements

  • 3–5 years of hands-on experience in event production.
  • Strong organizational skills and exceptional attention to detail with ability to manage multiple events simultaneously.
  • Demonstrated excellence in customer service or attendee management at live events.
  • Proven experience coordinating vendors and managing event logistics end-to-end.
  • Familiarity with event registration platforms, CRM systems, and project management tools (ex: Asana).
  • Excellent communication and interpersonal skills with a customer-first mindset.
  • Creative problem-solving and calmness under pressure.
  • Flexibility to travel (~40%) across NAM, EMEA, and APAC (May–July peak) and work non-standard hours during event season.
Benefits
  • Competitive cash compensation
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event productionattendee managementvendor coordinationlogistics managementbudget trackingpresentation content preparationtechnical supportprocess consistencydata analysisevent registration
Soft Skills
organizational skillsattention to detailcustomer servicecommunication skillsinterpersonal skillsproblem-solvingcalmness under pressureflexibilitymultitaskingcustomer-first mindset