HubSpot

Principal Software Engineer, Service Hub

HubSpot

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $313,800 - $502,080 per year

Job Level

Lead

About the role

  • We’re looking for a Principal Software Engineer to help shape the technical future of Service Hub focusing primarily on Front End.
  • This is a very hands-on role. You’ll write code, dive into applications, review tough designs, improve performance of real-time tools, debug messy systems, and directly drive the architecture behind some of the most critical surfaces in our key products: Customer Agent, Helpdesk, Customer Success, and Omnichannel Platform.
  • Front-end Architectural Leadership for the whole product line, setting standards and creating tools and libraries for effective front-end development.
  • Work with the platform Front-end as a Service (FaaS) group to ensure that problems are handled at the right level of abstraction to support developer productivity.
  • Set the standard for performance and reliability ensuring that we have the metrics and monitoring to discover issues and solve them in a way that benefits all product groups in the product line.
  • Hands-on, High-Leverage Contributor: You ship production code. You will lead the development of high-impact initiatives, moving from prototypes to production scale systems with ease.
  • Technical Mentorship & Multiplier: You will elevate the entire engineering org. You’ll mentor senior engineers on best practices and techniques for creating responsive and delightful user interfaces.
  • Cross-Functional Influence: Partner with Product, UX and UXR to discover and act on the biggest opportunities for improving our applications.

Requirements

  • User-First Mindset: You have a track record of building products that people love. You advocate for the end-user in design reviews and are willing to pivot technical strategies if it means a better outcome for the customer.
  • Proven Expertise in Frontend Systems: You have experience building very high usage, low-latency user interfaces with strict SLAs.
  • Technical Proficiency: Deep expertise in the major Frontend architectural styles, and experience with key frameworks and languages for Frontend development.
  • Systems Thinking: You think about problems from a systems perspective not just a single application or on Frontend. You must have the ability to partner with senior backend developers to come up with the best overall solution.
  • A Bias for Action: You prefer a working prototype over a 20-page design doc. You have a habit of turning ambiguity into clear plans and working software.
  • Product Intuition: You care about the "why" behind the "what." You understand the pain points of GTM professionals (especially service) and build technology that solves them.
Benefits
  • The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles.
  • In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
  • Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
  • Explore the benefits and perks HubSpot offers to help employees grow better.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
frontend developmentreal-time toolsperformance optimizationdebuggingfrontend architectural stylesuser interface designlow-latency systemsprototypingproduction codesystems thinking
Soft Skills
technical mentorshipcross-functional collaborationuser-first mindsetbias for actionproduct intuition