HubSpot

Senior Product Designer II, Customer Journey Intake

HubSpot

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $161,500 - $258,400 per year

Job Level

Senior

About the role

  • Lead design work that spans multiple stages of the customer journey—from discovery through launch and iteration.
  • Create guided, adaptive experiences that help customers reach their first meaningful outcomes quickly.
  • Design flows, patterns, and frameworks that create continuity across products while maintaining simplicity and clarity.
  • Collaborate closely with Product Managers, Engineers, Researchers, Content Designers, and Data partners.
  • Define success metrics, validate designs with qualitative and quantitative insights, and continuously improve shipped work.
  • Participate in critique, mentor peers, and help raise the bar for journey-focused design at HubSpot.

Requirements

  • A portfolio demonstrating strong visual design, interaction design, systems thinking, and measurable user or business impact.
  • Please include at least three recent case studies.
  • Experience designing across multi-step flows, lifecycle stages, or interconnected products.
  • A track record of partnering effectively with PMs, engineers, and other designers to drive outcomes.
  • Comfort designing within large platforms where consistency, reuse, and cohesion matter.
  • Ability to navigate evolving strategy and complex problem spaces with clarity and momentum.
  • Curiosity, openness to feedback, and excitement about learning—especially in AI-powered product environments.
  • Bonus: Experience with B2B SaaS, onboarding or activation systems, personalization, or experimentation at scale.
Benefits
  • The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles.
  • In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs).
  • Some roles may also be eligible for overtime pay.
  • Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
  • Explore the benefits and perks HubSpot offers to help employees grow better.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
visual designinteraction designsystems thinkinguser impact measurementmulti-step flow designlifecycle stage designproduct consistencypersonalizationexperimentationB2B SaaS
Soft skills
collaborationmentorshipcuriosityopenness to feedbackproblem-solvingadaptabilitycommunicationstrategic thinkinguser-centered designcreativity