
Senior Marketer, Usage Automation
HubSpot
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $92,000 - $138,000 per year
Job Level
Senior
About the role
- Own the end-to-end strategy, execution, and measurement of global usage automation programs that help customers understand how to grow with HubSpot.
- Design, write, and build email and multi-channel communications, including positioning, segmentation, workflow logic, and basic operational setup.
- Use AI- and data-powered insights to elevate personalization, targeting, and channel strategy across email, in-app messaging, and emerging surfaces.
- Run experiments to optimize messaging, identify new opportunities, and continuously improve program performance and customer value.
- Partner with cross-functional teams—Marketing, Customer Success, Operations, and Product—to align on strategy and deliver consistent, seamless experiences.
- Translate reporting and behavioral data into actionable recommendations that improve customer activation, engagement, and long-term adoption.
Requirements
- Strong passion for customer experience, with the ability to advocate for customer needs across teams.
- Experience owning programs from strategy through execution, iteration, and reporting.
- Ability to interpret data, diagnose performance patterns, and translate insights into program improvements.
- Strong stakeholder and project management skills, with experience driving cross-functional initiatives.
- Comfort working independently in a fast-paced environment while balancing strategy and hands-on execution.
- Background using AI or data science–powered tools to scale personalization or workflow efficiency.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Bonuses
- Stock options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
email communicationsmulti-channel communicationsworkflow logicdata analysisprogram performance measurementcustomer engagement strategiespersonalization techniquestargeting strategiesreportingprogram improvement
Soft skills
customer experience advocacystakeholder managementproject managementcross-functional collaborationindependent workstrategic thinkinghands-on executiondata interpretationdiagnosing performance patternsiterative execution