Systems Engineer

• Serve as the subject matter expert for our quoting and proposal related systems (i.e. our internal quoting tool, approvals, legal terms, checkout).
• Proactively highlight rising issues in our system and frequent pain points end users experience.
• Serve as a critical member of cross functional initiatives to build out strategic improvements to our CPQ systems.
• Analyze and optimize business processes using data; identify pain points, root causes, and scalable solutions for both internal ticketing support and product improvement.
• Translate business and regulatory requirements into clear, actionable tasks/roadmaps for technical teams; document thoroughly.
• Collaborate cross-functionally to implement, test, and document integrations, enhancements, or new features, ensuring seamless data flow and operational consistency.
• Respond to and resolve issues related to our quoting and buying tools.
• Use data and impact metrics (including SQL/Looker or similar tools) to measure success and drive decision-making.
• Act as a communication bridge between technical and non-technical stakeholders, fostering collaboration across teams.

Senior Business Systems Analyst

Systems Engineer

Senior Systems Engineer

Systems Engineer

Senior Systems Engineer, Artificial Intelligence Operations

Systems Engineer